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AI Development & Consulting

AI strategy, LLM integration, RAG systems, and machine learning — built to production standards with evaluation and guardrails, not demos.

Eval-first
Quality measured, not assumed
Multi-model
Provider-agnostic build
2-4 wk
Typical prototype
Overview

About ai development & consulting

The gap between an impressive AI demo and a system you can put in front of customers is large, and it is where most AI projects stall. A demo needs to work once. A production system needs to work reliably, fail safely, cost predictably, and be measurable.

Feasibility before build

We start by asking whether AI is the right tool. A meaningful share of requests we receive are better solved with conventional software: a search index, a rules engine, or fixing a broken process. Recommending that costs us revenue and saves you a great deal more, so we do it.

Evaluation is the core discipline

Without an evaluation harness you cannot tell whether a prompt change improved things or quietly broke a category of queries. We build evaluation sets from real examples early, and use them to gate changes. This is the single practice that most separates AI systems that hold up from ones that degrade unnoticed.

Guardrails and failure behaviour

Production systems need defined behaviour when the model is uncertain, when retrieval returns nothing relevant, and when a user attempts prompt injection. We design escalation paths and refusal behaviour deliberately, and log interactions so problems can be diagnosed.

Model-agnostic architecture

The model landscape shifts quickly. We build behind an abstraction so you can move between providers as capability and pricing change, rather than rewriting your application each time.

Capabilities

What the engagement includes

AI strategy & feasibility

Use case assessment, data readiness review, and honest build-or-do-not-build advice.

LLM integration

Production integration with OpenAI, Claude, or Gemini behind a provider abstraction.

RAG systems

Retrieval over your own content with chunking, embedding, and relevance tuning.

Evaluation harness

Test sets built from real queries, used to gate every change.

Guardrails & monitoring

Refusal behaviour, escalation paths, logging, and cost and quality monitoring.

Outcomes

What you get

The measurable results this service is accountable for.

  • Honest feasibility assessment before any build commitment
  • Evaluation harness so quality changes are measurable
  • Defined failure and escalation behaviour, not silent errors
  • Model-agnostic architecture that survives provider changes
  • Cost modelling per interaction before you commit to scale
How we work

A process without surprises

Clear checkpoints at every stage, so you always know what is shipping and when.

1Discovery & feasibili…2Prototype & evaluation3Production build4Monitor & improve
  1. 1

    Discovery & feasibility

    We assess the use case, data readiness, and whether AI is genuinely the right tool before proposing a build.

  2. 2

    Prototype & evaluation

    A working prototype measured against defined accuracy and cost criteria, so the decision to proceed is evidence-based.

  3. 3

    Production build

    Hardening, guardrails, monitoring, evaluation harness, and integration with your systems.

  4. 4

    Monitor & improve

    Ongoing quality monitoring, prompt and retrieval tuning, and model updates as the landscape changes.

Scope

What is included at each tier

Engagements scale with your stage. Every tier includes everything below it.

What is included at each engagement tier
What's includedStarterGrowthEnterprise
Feasibility & use case assessmentIncludedIncludedIncluded
Working prototypeIncludedIncludedIncluded
Evaluation harness & test setsNot includedIncludedIncluded
Production build & guardrailsNot includedIncludedIncluded
Monitoring & cost dashboardsNot includedNot includedIncluded
Ongoing tuning & model updatesNot includedNot includedIncluded
Industries

Sectors we work in

E-Commerce & Retail
SaaS & Technology
Healthcare
Real Estate
Finance & FinTech
Education
Travel & Hospitality
Professional Services
Why iDream

We will tell you when AI is the wrong tool, and when it is right we ship with an evaluation harness so quality is measurable rather than assumed.

FAQ

Common questions

Is AI actually right for our problem?
Often, but not always. Deterministic problems with clear rules are usually better served by conventional software, which is cheaper and more predictable. We assess this first and will recommend against a build when that is the honest answer.
How do you handle hallucination?
Grounding responses in retrieved source material, citing sources so answers are checkable, defining refusal behaviour for low-confidence cases, and evaluating against test sets. You reduce and bound the risk; you do not eliminate it, and any vendor claiming otherwise is overselling.
What about our data privacy?
We design around your requirements: provider agreements with no training on your data, self-hosted models where regulation demands it, and PII redaction before anything leaves your environment. The architecture follows your compliance position.
What does it cost to run?
Token cost per interaction depends on model, context size, and volume. We model this during the prototype so you see running cost at your expected scale before committing to production.

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